Your satisfaction is all important: We aim to please! If you cannot find a desired product, please email or phone us.
We will Endeavour to fulfill your requirements in a timely manner and at the best price!
Delivery takes approximately 1 to 2 business days for wear parts and 7 to 10 days for excavator buckets and attachments & payment will occur prior to delivery.
Please consider that heavy items may require special lifting and handling equipment please advice if this requirement is not available at your end.
All deliveries other than Australia Post require a commercial address for deliveries, general freight companies will not deliver to private address
If you prefer to collect your order from our Hackham office or you would like to organize your own freight click on ” I will organize my own freight” in the shipping method of your order and write a note or give us a call on how you would like your pick up or delivery organize.
Insurance covering damage or loss of goods during transport is the responsibility of the purchaser. Earthmoving Systems P/L will do everything possible to assist you in the issue.
However, because delay is sometimes outside of the Company’s control, time of delivery shall not be of the essence. As such, the Company shall not be liable for any losses, costs, damages, charges or expenses caused by any delay in the delivery of the products.
If you have not received the products within 14 days, please contact the Company by email, quoting your order reference number and notify us that your goods have not been delivered.
All prices quoted including freight rates may be subject to change without prior notice
It is the responsibility of the customer to inspect the products on receipt.
If you have received the wrong item, please contact us at once by email or phone. If it is our fault, we will quickly provide you with advice on how to return the item for a full credit including any postage charges you incur
Having difficulties with freight or a product please contact Earthmoving Systems P/L Phone: (08) 8384 2660